Alessandra Ricciardelli
Professore/ssa Associato/aBiografia
Alessandra Ricciardelli, PhD in Economics and Management of Natural Resources presso l'Università LUM “G. Degennaro”, ha conseguito un Master of Science con lode in Development Studies (Russian and Eastern European countries) presso the University of Oxford. Attualmente è Professoressa Associata di Organizzazione Aziendale presso la Facoltà di Scienze Tecnologiche e dell’Innovazione, ovvero presso il Dipartimento Di Economia, Statistica e Impresa dell’Universitas Mercatorum. E’ stata precedentemente Ricercatrice a tempo determinato di Organizzazione Aziendale presso il Dipartimento di Sanità Pubblica dell’Università di Napoli “Federico II”.Nel 2019, ha svolto il ruolo di Visiting Professor al Massachusetts Institute of Technology - Connection Science, sotto la supervisione di Alex Pentland.Dal 2019 al 2020 è stata ricercatrice di Management presso la Scuola Nazionale dell'Amministrazione, Presidenza del Consiglio dei Ministri.Nella LUM School of Management è coordinatore scientifico dei Master: MAGPA, MAFDIPA, MACHISN, MASIC, MACHM, MURM.E’ consulente di Ernst and Young nel ramo advisory and policy advice.I suoi interessi di ricerca includono ma non sono limitati a: progettazione organizzativa, innovazione, Organizational Behaviour, Change Management, Organizational welfare, management pubblico, Smart cities e smart communities, sviluppo sostenibile delle comunità e dei territori ambiti nei quali ha pubblicato articoli e libri.
Facoltà
Materia d'insegnamento
Organizzazione Aziendale
Dipartimento
Docente di riferimento
LM31 - Ingegneria gestionale
Pubblicazioni
Ø D’Amato, V., Tosca, E., Ricciardelli, A. and Tuporini, L. (2025). How to measure management innovation for a human-centric organization. Measuring Business Excellence, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MBE-06-2024-0096
Ø Ricciardelli, A., Amoruso, P., & Di Liddo, F. (2025). Urban Regeneration: From Design to Social Innovation—Does Organizational Aesthetics Matter? Urban Science, 9(3), 79. https://doi.org/10.3390/urbansci9030079
Ø Ricciardelli A., Palumbo R. (2024). Emboldening Public Servants to Challenge Their Job: The Interplay of Supportive Climate and Job Crafting Amidst Smart Working. International Journal of Public Administration, p. 1-12, ISSN: 0190-0692, doi: 10.1080/01900692.2024.2363307.
Ø Schiuma, G., Raimo, N., Bresciani, S., Ricciardelli, A. and Vitolla, F. (2024). Intellectual capital information via Twitter: the effect on firm value. Journal of Intellectual Capital, Vol. 25 No.2/3, pp. 468-487. https://doi.org/10.1108/JIC-09-2023-0207
Ø Ricciardelli A, Decastri M. (2024). Organizational Paradigms of Global Business: Fusion of Technology and Cultural Diversity. ADVANCES IN BUSINESS STRATEGY AND COMPETITIVE ADVANTAGE BOOK SERIES, IGI Global, ISSN: 2327-3429, doi: 10.4018/979-8-3693-3482-9
Ø Ricciardelli A, Quacquarelli B (2024). Digital transformation amidst deviance: understanding impacts deviant workplace behaviour dynamics. Prospettive in Organizzazione, vol. 25, ISSN: 2465-1753
Ø Ricciardelli A, Capolupo N, Adinolfi P, Mangia G (2024). Unveiling the Good and Evil of Organisational Power: An Empirical Study. International Journal Of Business And Management, vol. 19, ISSN: 1833-3850, doi: Doi:10.5539/ijbm.v19n2p1
Ø Badia F, Ricciardelli A, Ricciardi F (2023), “Lo smart working come opportunità di cambiamento e strumento di gestione della crisi nella PA: il caso del Comune di Bari”, Azienda Pubblica, vol. 2/2023, DOI: 10.30448/AP.2023.2.04
Ø Ricciardelli A., Del Vecchio P., Ventura M. and Reina R. (2023). “How digitalization saved 2020 European Capitals of Culture”, European Journal of Innovation Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJIM- 09-2022-0510
Ø Ricciardelli A, Capolupo N, Adinolfi P, Mangia G, Manfredi F (2023). “Resistance is power”. How to affect Coercion in Organizations? Insights from Italy”. Book of Proceedings International Conference EURAM 2023 “Transforming Business for Good”, 14 – 16 June, Dublin, ISSN 2466-7498 and ISBN 978-2-9602195-5-5
Ø Ricciardelli A, Mangia G (2023), “Designing a beautiful organization. Empirical evidence of the aesthetic dimensions of organizations”, Impresa Progetto, vol. 1, ISSN: 1824-3576, doi: DOI 10.15167/1824-3576/IPEJM2023.1.1523
Ø Ricciardelli A, Raimo N (2023). Assessing Sustainability and Organizational Innovation of Urban Regeneration Projects. Best practices and guidelines from the Apulia Region. p. 1-63, Springer, Cham, ISBN: 978-3-031-20200-1, doi: https://doi.org/10.1007/978-3-031-20200-1
Ø Vitolla F, Raimo N, Nicolò G, Ricciardelli A (2022). “Exploring intellectual capital disclosure and its determinants in knowledge-based institutions: empirical evidence from international universities”, Measuring Business Excellence, ISSN: 1368-3047, doi: https://doi.org/10.1108/MBE-01-2022- 0020
Ø Ricciardelli A, Mangia G (2022). “Working and organizing amidst COVID-19 pandemic in Municipal governments. A case-study analysis”. Prospettive In Organizzazione, vol. 20, p. 11-29, ISSN: 2465-1753
Ø Ricciardelli A, Romanelli M., Manfredi F (2022), “Sustainable cultural strategies for Cultural Heritage management in resilient and fragile communities. Empirical evidence from Arrabah”, Book of proceedings, International Conference EURAM 2022 “Leading Digital Transformation, 15 – 17 June, Winterthur, ISSN 2466-7498 and ISBN 978-2-9602195-4-8
Ø Ricciardelli A, Delvecchio P, Manfredi F (2022) “How Digitalization Saved 2020 European Capitals of Culture”. In Knowledge drivers for Resilience and Transformation, Lugano, Switzerland: Arts for Business Institute, LUM University, SUPSI, Institute of Knowledge Asset Management, eBook ISBN: 978-88-96687-15- 4, ISSN: 2280787X, Lugano, Switzerland, 20 – 22 June 2022
Ø Nicolò G, Ricciardelli A, Raimo N, Vitolla F (2022), “Visual disclosure through integrated reporting”, Management Decision, Vol. 60, n. 4, pp. 976-994. https://doi.org/10.1108/MD-01-2021-0034
Ø Ricciardelli A, Raimo N, Manfredi F, Vitolla F (2021), “Sustainability of Urban Regeneration Projects in Resilient Cities: a Multiple Case Study”. In Managing Knowledge in Uncertain Times, Rome, Italy: Arts for Business Institute, LUM University, University of Rome Tre, Institute of Knowledge Asset Management, eBook ISBN: 978-88-96687-14-7, ISSN: 2280787X, Rome, Italy 1-3 September 2021
Ø Raimo N, De Turi I, Ricciardelli A, Vitolla F (2021), “Digitalization in the cultural industry: evidence from Italian museums”, International Journal of Entrepreneurial Behavior & Research, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJEBR-01-2021-0082
Ø Ricciardelli A, Badia F (2020), “Enabling IC in European Capitals of Culture. The case of Matera2019”. In Knowledge in Digital Age, Matera, Italia: Arts for Business Institute, University of Basilicata, University of Roma Tre, Chinese Culture University, Institute of Knowledge Asset Management, eBook ISBN: 978-88-96687- 13-0, ISSN: 2280787X, Matera, Italia, 9-11 September 2020
Ø Raimo N, Ricciardelli A, Rubino M, Vitolla F (2020), Factors affecting human capital disclosure in an integrated reporting perspective. Measuring Business Excellence, ISSN: 1368-3047, doi:10.1108/MBE-05-2020-0082
Ø Ricciardellli A, Raimo N, Manfredi F, Vitolla F (2020),”Urban Civic Network as practice of social change and innovation. A case-study analysis”, Corporate Social Responsibility and Environmental Management, Vol. 27, n. 1, https://doi.org/10.1002/csr.1940
Ø Ricciardelli A, Esposito P (2020), “From Technology systems to human infrastructure strategies. An exploratory analysis of an Italian two-case study on recovery after eco- disasters”, in Bevilacqua C., Calabrò F., Della Spina L., New Metropolitan Perspectives, NMP2020, Book Series, Smart Innovation, System and Technologies, Springer, 2020
Ø Ricciardelli A, Manfredi F (2020), Urban Civic Networks as the relational space for social innovation. International Journal Of Knowledge-Based Development, vol. 11, p. 200-216, ISSN: 2040-4468, doi: 10.1504/IJKBD.2020.108366
Ø Ricciardelli A, Manfredi F (2020), “When Collaboration Helps Managing Emergency. The City Of Bari’s Case Of Refugee Flow Management” Book of Proceedings, International online Conference EURAM 2020 “The Business of Now: the Future Starts here”, 4-6 December 2020, Dublin (Ireland), ISSN 2466-7498 and ISBN 978- 2-9602195-2-4
Ø Ricciardelli A, Manfredi F, Russo S, “Urban Civic Networks as Sites Of Social Innovation And Co-Creation Of Value. The Case Of Bari Metropolitan City”, Book of proceedings, International Conference EURAM 2019 “Exploring the Future of Management”, 26 – 28 June, Lisbon (Portugal), ISSN 2466-7498 and ISBN 978-2- 9602195-1-7
Ø Ricciardelli A, Manfredi F (2019), “Organisational models for implementing resilient collaborative communities after disasters. The city of Macerata in the aftermath of the earthquake”, Azienda Pubblica, Teorie ed Esperienze di Management, Azienda Pubblica, Rivista trimestrale, anno XXXII, n. 2, April/June, Maggioli Editori, 2019, ISSN: 1127-5812
Ø Ricciardelli A, Manfredi F (2019), Systems change in Community Organisations. Porta Futuro, the local experiment of the City of Bari”, Proceedings, 14th International Forum on Knowledge Assets Dynamics - IFKAD - “Knowledge Ecosystems and Growth”, Matera, Italy (European Capital of Culture 2019), 5-7 June 2019, eBook ISBN: 978-88-96687-12-3/ ISSN: 2280787X
Ø Ricciardelli A, Manfredi F (2018), “Organizational models for community management in conflict settings. The case of Jenin on the West bank “, book of proceedings IFKAD 2018 on “Social Impact of Knowledge and Design”, Delft, Netherlands - ISBN 978- 88-96687-11-6; ISSN 2280787X
Ø Ricciardelli A, Manfredi F, Antonicelli M (2018), “Impacts for implementing SDGs: sustainable collaborative communities after disasters. The city of Macerata at the aftermath
Società scientifiche
ASSIOA - Associazione Italiana di Organizzazione Aziendale
AIDEA - Accademia Italiana Di Economia Aziendale
Convegni Scientifici
- “How Deviant Workplace Behavior affects Digital Transformation in the public sector. Evidence from Italy”, by Ricciardelli A, Mercurio L, Manfredi F. - Presentazione del paper nella sessione Sub-theme 46: Managing Human Resources in the “Digitalized” Public Sector: The Struggle between Internal and External Sources in the Post-Pandemic World), 40th edition of EGOS Colloquium 2024, “Croasswords for Organizations: Time, Space and People”, 4 – 6 Luglio 2024
- Chair della sessione “Managing Knowledge and Innovation for Human Centric Organizations” within the conference IFKAD 2023 “Managing Knowledge for Sustainability”, 12- 14 Giugno, Madrid
- Co- Organizer della of Special Track no. 6 “Managing Knowledge and Innovation for Human Centric Organizations”, by D’Amato V., Giangriesco A., Tupotini L., Ricciardelli A., Tosca E., 19th International Forum on Knowledge Asset Dynamics IFKAD 2024 “Translating Knowledge Into Innovation Dynamics”, Madrid, Spain, 12-14 Giugno 2024
- “The relational side of Organizational Legacy: an antidote for role Power. Insights from Italy”, by Ricciardelli A, Capolupo N, Adinolfi P, Mangia G, Manfredi F – Presentazione del paper, EGOS/WOA - 6/8 Luglio 2023, Cagliari
- Chair della track “Intellectual Capital”, IFKAD - 7/9 Giugno 2023, Matera
- “Resistance is power”. How to affect Coercion in Organizations? Insights from Italy”, by Ricciardelli A, Capolupo N, Adinolfi P, Mangia G, Manfredi F, – Presentazione del paper, EURAM - 14/16 Giugno 2023, Dublin
- “Cross-cultural competencies for public management: The role of National Schools of Administration in OECD Countries”, by Mirzaei S, de Gennaro D, Ricciardelli, A. Presentazione del paper, International Institute of Administrative Science (IIAS)- Euromena Conference, “Next Generation Governance and young global public administration: Mobilizing people, skills, energies for a sustainable new normal”. Track: Public Manager Cross-Cultural Competence: A scientific debate on training models and social impact. University of Rome Tor Vergata, Rome (IT), 27/30 Giugno 2022
- “Co-organizing urban space, co-producing sustainable and resilient urban regeneration. The community regeneration masterplan”, by Ricciardelli A, Mangia G, Hinna A – Presentazione del paper, EGOS – 7/9 Luglio 2022, Vienna
- “How digitalization saved 2020 European Capitals of Culture”, by Ricciardelli A, Delvecchio P, Manfredi F – Presentazione del paper, IFKAD - 20/22 Giugno 2022, Lugano
- “Sustainable cultural strategies for Cultural Heritage management in resilient and fragile communities. Empirical evidence from Arrabah”, by Ricciardelli A, Romanelli M – Presentazione del paper EURAM – 15/17 Giugno 2022, Winterthur
- “CEO characteristics, board structure and CEO compensation”, by Ricciardelli A, Quaquarelli B, Toma P – Presentazione del paper, Workshop di Organizzazione Aziendale – WOA, 10 11 Settembre 2021, Genova
- “Sustainable urban regeneration in Italy: A performance assessment in the Apulian context”, by Ricciardelli A, Raimo N, Manfredi F, Vitolla F - paper presentation Presentazione del paper, IFKAD, 1/3 Settembre 2021, Rome
- “Building an emergency management organisation after a disaster. Evidence from Italy”, by Ricciardelli A e Manfredi F. - Presentazione del paper, EURAM 2021, 16/18 June 2021, Montreal – online
- “When emergency solves complexity. The Italian case of Costa Concordia’s wreckage”, by Ricciardelli A., Mangia G - Presentazione del paper, Workshop di Organizzazione Aziendale – WOA, Milan, 6 /7 Febbraio 2020
- “The leadership issue in co-design approaches to urban regeneration”, by Ricciardelli A, Ricciardi F, Borgonovi E – Presentazione del paper, AIDEA 2019, 12/13 September 2019, Torino
- “Urban Civic Networks as sites of social innovation and co-creation of value. The case of Bari Metropolitan City”, by Ricciardelli A, Russo S, Manfredi F - Presentazione del paper, 19th Conference of the European Academy of Management – EURAM, 26/28 Giugno 2019, Lisbon
- Chair della Special Track “Community governance and system thinking for a knowledge-based sustainable development of communities and territories”, IFKAD, 5/7 Giugno 2019, Matera
- “Systems change in Community Organisations. Porta Futuro, the local experiment of the City of Bari”, by Ricciardelli A, Manfredi F - Presentazione del paper, IFKAD, 5/7 Giugno 2019, Matera
- “Urban Civic Networks As An Innovation-Based Process Organising. The Case Of Bari Metropolitan City, by Ricciardelli A- Presentazione del paper, Workshop di Organizzazione Aziendale – WOA, 7/8 Febbraio 2019, Palermo
- “Innovation and Value Co-creation in Public Services through Urban Civic Networks”, by Ricciardelli A, Russo S – presentazione del paper, PUBSIC (Innovation in Public Services and Public Policy) Conference, 23/25 I 2019, Bocconi University, Milano
- “Organisational models for implementing sustainable collaborative communities after disasters. The city of Macerata in the aftermath of the earthquake”, by Ricciardelli A, Antonicelli M, Manfredi F – presentazione del paper, Workshop Azienda Pubblica, International Symposium “Resilience, Sustainability and Innovation in Public Services” – 7/9 Luglio 2018, Venezia
- “Organizational models for community management in conflict settings. The case of Jenin on the West bank” , by Ricciardelli A – presentazione del paper, IFKAD, 4/6 Luglio 2018, Delft
- “Measures For Managing Integration. Change Management And Project Management Fostering Capacity Building”, lecturer nella International Summer School 2017, “Addressing Migration Flows, Public Policies and Judicial Proceedings in Italy and EU”, Iliria College, Kosovo, 3/9 Luglio 2017
- “Integrated cultural systems: an exploratory research”, by Ricciardelli A, Esposito P, Manfredi F, Annual Conference of the EuroMed Academy of Business, 14/16 Novembre 2016, Varsavia
- “Capacity building for Institution building in Kosovo” , Lecturer nella International Summer School 2016, “Institution-building and Administrative Reforms in Kosovo and South-Eastern Europe”, 6/10 Luglio 2016 , Iliria College, Pristina
- Performance measurement in integrated culture systems: a “treasure’s map” for public value?”, by Ricciardelli A, Esposito P, Manfredi F, - presentazione del paper, Workshop Azienda Pubblica, 25/27 Maggio 2016, Palermo
- European Public Governance. From New Public management, to Community Governance as far as Smart communities. Where do Western Balkan fit?”, Lecturer nella International Summer School 2015, “Legal and Economic Foundations of the European Union, 6/12 Luglio 2015, Iliria College, Pristina
- “Community Governance + local capacity building = community empowerment. How resilient communities in post conflict countries achieve an inclusive and sustainable development. A comparison analysis of post-conflict Croatia, Serbia and Kosovo”, by Ricciardelli A, Manfredi F – presentazione del paper, IRSPM, 30 March – 1 Aprile 2015,
- Birmingham
- “The role of Universities in the pursuit of local community empowerment sustainable, smart and inclusive development in resilient communities. A comparison analysis of post-conflict Croatia and Kosovo”, by Ricciardelli A, Manfredi F – presentazione del paper, Euro- Mediterranean Dialogue on Public Management (EGPA MED), 8/10 Ottobre 2014, Roma
- “Community Governance, community planning and bridging social capital”, by Ricciardelli A, Manfredi F, presentazione del paper, EGPA, 10/12 Settembre 2014, Speyer
- “Universities as sites of social capital construction towards Conflict Transformation and sustainable development. The case of post-conflict Croatia”, by Ricciardelli A – presentazione del paper, International Conference on Conflict Transformation and Peace-building in Palestine: Challenges and Future Perspectives, 1 /2 Maggio 2014, Jenin, Palestina
- “Reviewing the changing face of the stakeholder theory: towards a stakeholder model for a community governance based planning. How do partnerships and alliances work in sustainable strategic plans?”, by Ricciardelli A, Manfredi F – presentazione del paper, IRSPM, 10/12 Aprile 2013, Praga
- “Community Governance and sustainable development policies of communities and territories”, by Ricciardelli A, Manfredi F – presentazione del paper, EURAM 26/29 Aprile 2013, Istanbul
“The paradigm of community governance applied to new development policies of large territories. The case of Bari Metropolitan Area”, di Ricciardelli A, Manfredi F – paper presentation, EURAM 6/8 Aprile 2012, Rotterdam
Comitati Editoriali
Componente del Comitato Scientifico della rivista semestrale: Sustainable and Responsible Management. The Journal of Sustainable Business, ISSN 2724-4466
Guest Co-Editor della Special Issue "Knowledge Sharing, Collaboration, and Creativity", International Journal of Work Innovation, pubblicata da Inderscience Publisher
Co-editor del libro “Building Innovation in Ageing and Health Policy”, edito da Springer
Co-editor del libro “Organisational Behaviour and Design. Implications for Management”, edito da Springer
Le Principali aree di ricerca in ambito accademico riguardano:
Organizational design, Change Management, Organizational behaviour, organizatoinal welfare, Social innovation, organizational aesthetics, organizational culture, social networks, smart communities, living labs, HR Management, Innovation implementation, Organization models for Healthcare